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FAQ2024-07-09T20:08:18+00:00

FAQ

How long does Hydrogenated water hold it’s charge?2024-07-05T14:19:19+00:00

When refrigerated or stored in a cool place, hydrogenated water retains its alkaline properties for 7-10 days. It reaches its peak freshness within the first 48-72 hours. However, the antioxidant properties begin to diminish after 18-24 hours.​

Why have we elected not to sell the 500ml Hydrogen Bottle in our cutting-edge range Hydrogen Water Filters?2024-07-05T14:27:40+00:00

There are a couple of reasons for this decision.

The most important being the quality of the water going into the 500ml Bottle is of paramount importance! It’s like the old saying “Garbage in, Garbage out!” In other words, putting municipal tap water or bottled mineral water (Low quality/High TDS) containing 18-24000 dioxins, zeno-oestrogens & estrodials & many other carcinogens, serves only to deliver those proven contaminants directly into your cells even faster in the presence of Hydrogen!

How much Hydrogen-Infused Water should I drink?2024-07-05T14:30:18+00:00

We recommend individuals drink between 1-3L of Hydrogen-infused water daily. Although Studies show that drinking 1 glass a day for 6 months improves health significantly.

Can my pets have Hydrogen-Infused water?2024-07-05T14:31:39+00:00

Yes indeed! Moreover, Hydrogen-infused water is safe for all animals. It is important to freshen up the water regularly as the Hydrogen molecules deteriorate within a few hours

Does the Hydrogen Machine purify water?2024-07-05T14:47:21+00:00

No our molecular hydrogen machine is not a water purifier. However, it does improve the quality of your drinking water.

 

Is inhaling Molecular Hydrogen & drinking Hydrogen-infused Water safe for the whole family?2024-07-05T14:46:29+00:00

Yes just as Oxygen is absolutely vital to life, so too inhaling Molecular Hydrogen or drinking Hydrogen-infused water is highly beneficial for all individuals be it during pregnancy, or all ages in your family ~ from your newborn baby to your great-grandparents ~ and even your pets too!

How can I become a Distributor or a Stockist?2024-07-05T14:49:34+00:00

We welcome your enquiries, please contact our H/O here today!

Do you have an Affiliate Program?2022-01-10T07:14:25+00:00

Yes we welcome the opportunity to host Affiliates, please reach out here to our H/O today!

How long do I have to I leave the Water Stalk in water?2024-07-08T07:26:27+00:00

To infuse good quality drinking water with H2, we recommend you run the active H2 through the water-stalk for 30-45seconds for a 250ml glass, and 2-3minutes for a 1L glass bottle

How soon will I begin feeling the positive effects of the Molecular Hydrogen?2024-07-08T07:31:29+00:00

The majority of individuals begin to feel the effects immediately during their very first experience of inhaling hydrogen or, from drinking hydrogen-infused water. Often, people with more muscle mass, such as adult males, report having felt positive effects after a couple of sessions.

Does the Hydrogen Therapy machine require special water?2024-07-08T07:34:37+00:00

Yes, only Distilled Water [>0 TDS] is acceptable for use to avoid damage and/or voiding the 1yr Warranty

Is Hydrogen-infused Water suitable to use in cooking?2024-07-08T07:38:31+00:00

No, as heat deteriorates the Molecular Hydrogen molecules.

How long is the Warranty on your product?2024-07-08T07:51:24+00:00

A 12-month Limited Warranty will be honoured from the date of delivery, provided the following guidelines are adhered to

  • Ensure only High-quality Distilled Water [>0 TDS] is used in your Machine
  • DO NOT attempt to Disassemble, Repair or Modify your Machine
  • DO NOT place your fingers or other foreign objects into the Water Tank as sweat, dust & other particles may render your Machine defunct
  • DO NOT place objects into the Cooling Ports or Air Vents
  • Do NOT submerge your Machine in water or expose to outdoor elements
  • DO NOT allow children to operate the Machine unsupervised
  • When not in use, ensure your Machine is in its protective Dust Cover in its carrycase to ensure the Cooling Ports & Air Vents remain free of dust particles, foreign objects and/or debris

This excludes the return of the product to the manufacturer.

Terms & Conditions for Limited Warranty

  • Deliberate damage to outer casing, and/or accessories caused by inappropriate water used
  • Damage caused by dropping, dismantling and/or modification
  • Force majeure: Damages caused by Natural Disasters ie Fire, Lightning, Power Surges, Hurricane, Tornado, Floods or Earthquakes

Warranty Extension

A Warranty Extension of 24 months is available for purchase on our website when processing your transaction.  The same T’s and C’s apply.

[T&C apply]

Can I re-infuse my Hydrogen water?2024-07-08T07:52:44+00:00

Yes, Hydrogen-Infused Water may be re-infused.

How long does water retain the Molecular Hydrogen after infusing?2024-07-08T07:54:16+00:00

Hydrogen-infused Water can retain its molecules for several hours if sealed in a glass, airtight vessel to the brim.

What is the optimal duration daily for Inhaling Molecular Hydrogen?2024-07-08T07:58:21+00:00

For adult females, we recommend starting with one-hour with half-an-hourly increments of Molecular Hydrogen every few days; while adult males usually begin with two-hours & hourly increments. Some adults love to sleep with the nasal cannula in overnight!

For children 3-10 years old start with 30 minutes at a time; while 15 minutes is usually sufficient for babies & toddlers.

How much hydrogen-infused water should I drink a day?2024-07-08T08:00:26+00:00

The recommended daily water intake is between one and three litres. We recommend that you drink only hydrogen water, although anything more than one glass a day will be highly beneficial for regulating your oxidation level.

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